Estate Operations Assessment

Services & Deliverables

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Consultant: Kelly Fore Dixon

High-value estates require more than day-to-day management.

They need leadership-level systems that align operations with family priorities, protect assets, and ensure continuity. Without this structure, even sophisticated estates face accountability gaps, service inconsistency, and unnecessary risk.

Focusing on the critical foundations of Operations, People, and Emergencies, we establish frameworks that transform estate management from reactive problem-solving into proactive governance, applying the same structure and accountability to operations that family offices apply to financial strategies.

Household Operations Assessment

Our work begins with a comprehensive assessment of household operations at the primary residence, examining governance, staffing structures, workflows, documentation, and risk exposure. This process includes on-site inspections, confidential interviews, and document review, with findings synthesized into executive-level deliverables designed for both household leadership and family office stakeholders.

Every engagement produces:

  • Confidential Reporting
    Clearly structured findings tailored for family office executives and household managers, ensuring alignment, discretion, and shared visibility.

  • Strategic Action Plan
    A prioritized roadmap outlining operational gaps, risk mitigation strategies, and short- and long-term recommendations.

  • Digital House Management System
    A secure, centralized platform housing documentation, photo records, and operational intelligence to support continuity, accountability, and informed decision-making.

  • Benchmarking Insights
    Comparative analysis informed by multi-estate and multi-family experience, aligning the household with best practices across peer UHNW environments.

Optional Projects & Extensions

Following presentation of the assessment, additional projects may be commissioned as stand-alone engagements or integrated into an ongoing retainer. These may include, but are not limited to:

  • Secondary Residence Assessments

  • Landscape Assessments & Maintenance Databases

  • Emergency Preparedness & Response Planning

  • 12-Month Maintenance Calendars

  • Whole-House Reorganization & Asset Documentation

  • Custom operational initiatives tailored to the estate’s priorities

Our Approach

Our approach is comprehensive yet pragmatic—designed to create simple, efficient systems that connect people, properties, and operations with clarity and consistency. We focus on sustainability, not complexity.

Beyond strategy and technology, our support extends into execution. Our team provides administrative follow-through, vendor coordination, staff guidance, and ongoing operational oversight to ensure recommendations are implemented effectively—not left on paper.

The result is a highly differentiated household operations consulting service that combines strategic expertise, hands-on execution, and continuity of oversight. This approach strengthens service quality, safeguards assets, and aligns seamlessly with family office objectives—delivering a level of operational clarity and control that is rarely achieved in private households.

We look forward to partnering with your team to elevate household operations and deliver lasting, measurable value for your clients.

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