The EMS Blog
Guiding You Through the Art of Luxury Home and Lifestyle Management.
How to Budget Like a Billionaire: Household Budget Guide for High-Net-Worth Homes
In estate management, fiscal discipline isn’t about the numbers. It’s about investing wisely in your real estate and peace of mind.
When Staff Stay Silent, Abuse Thrives: What Estate Owners Must Do
If you value your legacy, take action now to protect your family and staff. Here’s how.
Why Estate Managers and Family Offices Clash—And How to Fix It
When strategy and service align, everyone wins — especially the family.
Run Your Luxury Home Like a Business with a Strategic Action Plan
Strategic planning eliminates surprises. It aligns everyone on what’s happening, when it’s happening, and how it’s being handled.
6 Avoidable Mistakes That Disrupt Even the Most Sophisticated Households
With planning, professional leadership, and documented systems, your household can run with the elegance of a five-star retreat and the efficiency of a well-run company.
EMS vs. The Competition
With 30+ years in the UHNW service world, we offer comprehensive household support to meet your evolving real estate and staffing needs.
Mega Mansion Equals Mega Changes
Owning a mega-mansion offers luxury but comes with complex responsibilities — a lifestyle shift combining prestige and new challenges.
My No. 1 Secret for Getting Things Done
Implementing a proposal system ensures that staff work without assumptions while implementing homeowners' preferences.
Are You a Unicorn Employer?
The sooner you start climbing the Unicorn Employer ladder, the faster you’ll reap the many associated benefits.
Family Secrets and Household Staff
How to keep secrets from being divulged to your household staff — and why this is so important.
Are You Prepared for a Power Outage? I Was Not – Here Are 10 Things I Learned
Even though I had lists of emergency preparedness procedures and supplies for this exact situation, living through it gave me a different awareness.
Top 7 Tips for Hiring a Household Manager: Seasoned Pro vs. Newbie Hire
In private service, experience matters. In addition to saving a life, understanding HR practices, and having the skills required for high-tech homes, private service differs from almost any other industry due to the broad range of experience needed and the personal nature of working inside someone’s home. Here are 7 factors critical to an employee's success and longevity.
Really? Another Year Without A Household System?
We are all creatures of habit and get stuck in our ways, but when we get thrown sideways by daily “emergencies,” important tasks get dropped, and essential duties fall through the cracks, something’s got to change.
Expect Royal Treatment? Equip your Staff!
Although most seasoned estate managers have the skillset and experience to perform a broad range of services, including almost every aspect of luxury home management and care, they can’t do all these jobs effectively simultaneously. They might have the skillset, but they need the right resources to make magic happen.
Do Paper House Manuals Still Have Value?
For the past week my kitchen has been converted into a print shop – messy with all of the pieces of producing a 3-ring binder landscape manual for a garden that I first designed 20 years ago. Since the majority of my work has evolved into creating digital systems, this has been a nice shift from my normal computer-focused daily routine.
The Fine Art of Working with Wealthy Families
How to train our staff to be successful in this unique work environment.
The Biggest Lesson I Learned as an Estate Manager
I haven’t told many people this, but I was fired TWICE in estate manager roles. OUCH!
How To Complete Your House Manual In 6 Months
8 Pro tips to help estate managers complete it this year.
Manage Hard Conversations With Your UHNW Principal
You don't need to be a passive participant.
Mastering The Art Of Household Inventories
Here are my lessons learned from a recent full-household inventory client experience.