Estate Operations Journal
A closer look at how complex households operate—and where they break down
When Staff Stay Silent, Abuse Thrives: What Estate Owners Must Do
If you value your legacy, take action now to protect your family and staff. Here’s how.
What You Say Matters: 5 Words That Demoralize Your Employees
Homeowners use the phrase "You’re Not A Good Fit" to dismiss staff when they want to take a chance and see what happens next. While that's their right, basing a dismissal decision on these words often reflects underlying dynamics that may not be immediately apparent from an employment standpoint.
Pet Peeves about Your Principal’s Pet Care
Yes, we all understand that employing a household team affords a certain level of service. Even so, there are certain boundaries that these often unspoken service expectations cross. Some principals abuse the privilege related to household pet care, and it starts by merely stating that it's in your job description.