FRAME™ Intensive

Framework for Residential Asset Management & Execution
Estate Management Training in Operational Governance

Your Properties Are Being Managed.
But Are They Operating as a Portfolio?

Multi-property estates require more than checklists and calendars.
They require structure, oversight, and governance.

Apply for the FRAME™ Intensive

Most private estates operate property-by-property.

Which leads to:

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Inconsistent standards
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Rising costs without alignment
Reliance on individuals instead of framework
Limited visibility across the portfolio

Management maintains activity.
Governance ensures performance.

Most private estates are well-managed.
Very few are governed.

Developed by Kelly Fore Dixon

INTRODUCING
FRAME™

Most multi-property estates are not underperforming because of their people.

They are under-structured.

Beyond house manuals, operating systems, and templates, there is a missing layer:
The level of oversight that ensures consistent standards, aligns staffing with actual needs, stabilizes teams, and brings clarity to how time, resources, and budgets are managed.

This reflects the evolution of private service—where estate leaders are expected not only to manage, but to provide leadership and governance to their principals.

FRAME™ was developed to define how operations are run across multiple staffed properties—aligning people, priorities, and resources.

FRAME™ is a two-day intensive executive session
designed to establish this essential framework.

This Is

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A structured, in-person intensive
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Focused on operational governance
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Built around your actual properties and teams

This Is Not

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Entry-level estate management training
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A collection of templates
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A passive learning environment
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IN TWO DAYS
YOU WILL DEVELOP

A clear operational assessment across your portfolio
Defined service standards aligned with property usage
A structured operating framework (daily, weekly, monthly)
Clear ownership and accountability
Alignment between staffing, spend, and operational needs
A governance and reporting structure
A 12-month strategic action plan

PROGRAM STRUCTURE

A modern bathroom with a freestanding bathtub, marble and wooden accents, and a decorative marble wall.

Day 1
Reality, Structure
& Alignment

Operational assessment
Standards definition
Workflow and reporting structure
Accountability and ownership

Modern bedroom with a large bed, black and white bedding, a wooden side table with a lamp and artwork, a potted plant, a cozy sitting area with a brown chair and footstool, and a decorative partition with a mirror in the background.

Day 2
Performance, Control
& Governance

Staffing and spend alignment
Performance and drift control
Strategic planning
Governance and reporting
Implementation roadmap

WHO SHOULD APPLY?

Directors of Residences, Estate Managers overseeing multiple properties, and Senior managers responsible for staff, budgets, and performance

Participants should

Oversee multiple staffed residences
Be established in their current role (minimum one year)
Operate at a principal or family office level
Have the authority to implement operational change

Interior view of a room with large black-framed windows, a beige decorative wall molding, and a chandelier with hanging crystals. There are beige and gray curtains, with a vase of pink flowers and metallic decorative objects on the floor.

How This Works

Small, pre-screened group
In-person, two-day intensive in
Santa Monica, CA, August 3rd & 4th
Highly structured working sessions
Participants work on real operations—
not theory
Workbook and frameworks provided

Executives Leave With:

Clear visibility into operational gaps
Defined standards across properties
A structured operating model
Alignment between staffing and performance
A forward plan for execution
A governance framework to sustain results

Limited availability. Acceptance required.

Estate Management Systems provides training and executive-level instruction for estate managers in operational governance, with a focus on multi-property oversight, decision-making frameworks, and performance accountability across private residential portfolios.