Learn from my plan designed to improve a client’s gardener

Here’s the best way to onboard yourself in your new position

And multiply your value at the same time!

Here are 6 tips from top recruiters + 10 more from me!

Six ways to improve relationships and service between principals and estate managers

Improve communication and your staff’s work performance

If you aren’t working for top-level clients and attracting the most qualified employees in your industry, this may be why.

Get our free “cheat sheet” management resource for your principal- and candidate-clients, and more.

Here’s how to tell if you’re ready and what systems might be right for your level of service.

I recently had an estate manager reach out for feedback. She’s getting ready to step into a new position and the position’s current staff didn’t seem adequate for the square footage of house. Here’s what I suggested she do.

As estate managers, we are not all the same. If you’re having trouble standing out from the crowd and attracting the right employer, let me help explain how to change that.

As estate managers for UHNW properties, we tend to agree that landscaping can be our worst nightmare. A lawn fungus before an event can spark chaos and force an 11th-hour re-sodding. An orchard infestation can take your citrus grove from spectacular to lackluster overnight. A dead tree can be a source of…

Did you get caught? Caught without the supplies required to weather the initial pandemic shut-down? Did you think that one day you’d magically have the time it takes to stock a household for more than a week? Did the day-to-day tasks just keep getting in the way? Well, you’re not alone.

Estate managers have been laid off and furloughed, unsure of when they’ll return to the workplace. Housekeeping staff is likely employed onsite in some capacity, but…

Estate managers can always relate to their colleagues’ first month on staff at a new property — most recall that time with sheer horror. There’s an immediate need to…

Learn what’s wrong with a traditional house manual, and why it’s critical to capture your household information in a secure online format.

On my first day of work for a West Hollywood couple, I was told to correct an employee who had been working for the family for four years…